Frequently Asked Questions

Start by scheduling a complimentary consultation call. During this 30-minute conversation, we'll discuss your travel dreams, preferences, and initial ideas. This helps us understand how to best create your perfect journey.

We charge a professional planning fee that varies based on the complexity and duration of your trip. This fee ensures you receive our dedicated attention and expertise, plus access to exclusive benefits and 24/7 support throughout your journey.

For optimal availability and the best possible experiences, we recommend:

- 6-12 months for peak season travel

- 8-12 months for special occasions

- 12+ months for destination weddings

- 3-6 months for shorter getaways

We provide:

- Personalized attention and expertise

- Exclusive access and unique experiences

- 24/7 support throughout your journey

- Relationships with premium providers

- Unexpected touches that create lasting memories

Yes! We create meaningful experiences across various budget levels. During our initial consultation, we'll discuss your comfort level and ensure your investment aligns with your expectations.

Yes, we manage every detail including:

- Flights and transportation

- Accommodations

- Activities and experiences

- Restaurant reservations

- Special requests

- Travel insurance

We accept:

- Major credit cards

- Bank transfers

- Personal checks

- Digital payments (selected platforms)

Cancellation policies vary depending on the specific arrangements made for your journey. We'll clearly outline all policies before you make any commitments, and we strongly recommend travel insurance for additional protection.

Yes, we can arrange installment payments for your journey. Typically, this includes:

- Initial deposit to secure services

- Scheduled payments leading up to travel

- Final payment 60-90 days before departure

Detailed payment information will be provided at the time of booking.

You'll have:

- 24/7 emergency assistance

- Direct contact with your travel designer

- Local support at your destination

- Real-time updates and adjustments as needed

Our team is available 24/7 to resolve any issues that arise. We have established relationships with local partners and can quickly address and solve problems, from minor inconveniences to major changes.

Absolutely! We handle all special requests including:

- Dietary restrictions

- Accessibility needs

- Medical requirements

- Personal preferences

Yes, we strongly recommend comprehensive travel insurance for all journeys. We can provide options that cover:

- Trip cancellation/interruption

- Medical emergencies

- Lost baggage

- Travel delays

- Emergency evacuation

We stay current with all travel requirements and:

- Monitor destination-specific guidelines

- Work with providers following health protocols

- Provide up-to-date travel requirement information

- Offer flexible booking options when possible

Absolutely! We love creating magical moments for:

- Proposals

- Anniversaries

- Birthdays

- Celebrations

We'll work discreetly to ensure perfect execution of any surprise elements.

Yes! We specialize in:

- Multi-generational family trips

- Destination weddings

- Corporate retreats

- Friend group getaways